Why Do I Have to Rest Even After a Good Night’s Sleep? This is the most common question we get on the support line: “I got plenty of rest last night and started driving this morning, so why is it telling me I need to pull over?” The answer is...
Plan Ahead with Confidence: Logmaster’s New Logbook Planner for Drivers At Logmaster, we're committed to helping drivers take control of their time, avoid breaches, and make the most of every legal working hour. That’s why we’ve launched a powerful...
Two common scenarios are where a driver has arrived to a rest location and forgotten to press rest, or where a stop became rest while the driver was away from their phone or tablet. In the situation where a driver discovers Logmaster ...
When you take a major rest break , your 24-hour counting period begins at the moment you begin work again. This means that the clock starts ticking from the time you finish your 7-hour continuous rest break (or longer, if you take more time). ...
For Authorised officers conducting a roadside inspection. After the driver hands you their Electronic Work Diary, these same instructions will be present in the Electronic Work Diary as follows. Please read the compliance instructions before e...
To create a manual business within the mobile app, click the top menu and select Business. When in the Business page, select the Add Business button at the bottom of the page. Fill out the New Business form. This has the same details on the ...
Privacy and focus are crucial for users of Logmaster, an Electronic Work Diary for NHVR and WAHVA regulated Heavy Vehicle drivers. Guided Access helps you stay focused on a single app by temporarily restricting your device to that app. Here’s how ...
Logmaster ensures drivers comply with the correct fatigue management rules based on their selected jurisdiction. When crossing borders, drivers often switch between NHVR and WA rule sets. The system considers previous rest breaks when determining ...
If you see an alert on Logmaster that says there might be a ‘Time Tamper’ it means there is a setting in the phone causing the alert. Here’s how to make sure the settings are corrected. For Android: Open Settings : Tap on the “Settings” app,...
Have you seen an alert in Logmaster that mentions ‘Mock Location’? It relates to the settings in your device. Here’s how to check you have the settings right for Logmaster. For Android: Open Settings : Tap on the “Settings” app, usually ...
To login to the Logmaster Mobile Application, enter your email address that you recieved your welcome email too and the password that you entered after following the link. Make sure you don't have any capitals or spaces, as some devices add these i...
What to Do If You Think Your EWD Is Faulty If you ever think something’s wrong with your Electronic Work Diary (EWD)—for example, data not saving properly or the system behaving unexpectedly—you have a legal obligation to report it. Why It Matters...
Why Does the Suburb in My App Look Wrong? Understanding GPS Drift in Logmaster Sometimes, drivers using the Logmaster app notice that the suburb listed isn’t exactly the one they expected. Maybe you’re pulled up in Minto and it says Ingleburn—or vi...
What is Near Real-Time Sync in Logmaster’s Electronic Work Diary? One of the standard features of Logmaster is Near Real-Time Sync. This means that when a driver logs work or rest events in the Logmaster mobile app, the data is transmitted to the s...