When you see an alert on the Front Desk, you have three options for managing it:
1. Write a Note
Use this option to add a temporary note to the front dashboard. This helps you track progress related to the alert. It’s a simple way to ensure any ongoing tasks or follow-ups are logged and visible for your team.
2. Dismiss (Bin Icon)
Select this option to remove the alert once all necessary actions have been completed. This helps keep your dashboard clean and organised.
3. View (Eyeball Icon)
Clicking the eyeball icon allows you to dive deeper into the alert. You’ll be able to view detailed information, such as breach details, driver information, or a direct link to the form associated with the alert (e.g., a failed form).
Optional Further Action
For some alerts, even after performing the initial action, you may wish to conduct a more thorough investigation. If your business subscribes to the Fatigue Compliance Module, you have the option to initiate a Non-Conformance Report (NCR) to document and manage the process further. If you are an EWD-only subscriber, this investigation will need to be completed outside of the Logmaster platform.
