Articles
Portal Login
Navigate to https://logmaster.au and you will be presented with the page below. Enter your email that you recieved your welcome email on will be your usersname. Entery your password and click login. ...
Forgot Password
If you have forgotten your passsword, go to the login page at https://logmaster.au and click the forgot password button below the login button. Enter your email in the email field and click submit. You will receive an email, example below....
Business - Standard Portal Navigation
1. This is the dashboard as shown above 2. Dropdown for the drivers functions where you can find the drivers list and the manaual events functions. 3. Dropdown for the vehicle funcitons where you can find the vehicle list 4. Dropdown for...
Bulk Upload Procedure
Driver Bulk Upload instructions Best practice is to advise your drivers to expect a pair or emails from Logmaster, as part of an overall change management program to digital logbooks. To upload a list of drivers into Logmaster using the provided ...
Adding Contractors and Non EWD drivers
Guide to adding drivers to your Record Keeper Portal Begin with any Non-EWD drivers. If you have drivers who are not going to be using the EWD – add them first. They will not need to provide as much account information and will continue to hand i...
Handling Alerts in Logmaster: Compliance & Driver Management
Logmaster generates various alerts, some of which require immediate attention for compliance purposes, while others indicate driver behaviour or usage issues that may need to be addressed. Here’s a breakdown of how to manage these alerts: ...
What do I do if my driver fails a form?
1. Open an Investigation Begin by reviewing the failed form to understand what went wrong and initiate an investigation into the issue. 2. Identify the Error Review the submitted form to pinpoint any discrepancies or mistakes that cau...
What do I do once my driver breaches?
1. Confirm the Breach Review the driver’s logbook in the Logmaster portal to verify the breach. Use the Breach Confirmation Tool to ensure accuracy and clarity. 2. Cross-Check with Other Data Compare the logbook information with othe...
Front Desk Alerts
When you see an alert on the Front Desk, you have three options for managing it: 1. Write a Note Use this option to add a temporary note to the front dashboard. This helps you track progress related to the alert. It’s a simple way to ensure any...