New Articles

  1. EWD Driver Training

    Driver Training Create Password Accept Business Link Request Download and Login Starting a Day Starting Rest Starting Work Edit/Delete Events Compliance View End of Day Logout Device Minimums Helpful Tips Create Password Email N...
  2. Front Desk Alerts

    When you see an alert on the Front Desk, you have three options for managing it: 1.  Write a Note Use this option to add a temporary note to the front dashboard. This helps you track progress related to the alert. It’s a simple way to ensure any...
  3. What do I do once my driver breaches?

    1.  Confirm the Breach Review the driver’s logbook in the Logmaster portal to verify the breach. Use the Breach Confirmation Tool to ensure accuracy and clarity.   2.  Cross-Check with Other Data Compare the logbook information with othe...
  4. What do I do if my driver fails a form?

    1.  Open an Investigation Begin by reviewing the failed form to understand what went wrong and initiate an investigation into the issue.   2.  Identify the Error Review the submitted form to pinpoint any discrepancies or mistakes that cau...
  5. Handling Alerts in Logmaster: Compliance & Driver Management

    Logmaster generates various alerts, some of which require immediate attention for compliance purposes, while others indicate driver behaviour or usage issues that may need to be addressed. Here’s a breakdown of how to manage these alerts:   ...
  6. Adding Contractors and Non EWD drivers

    Guide to adding drivers to your Record Keeper Portal Begin with any Non-EWD drivers. If you have drivers who are not going to be using the EWD – add them first. They will not need to provide as much account information and will continue to hand i...
  7. Bulk Upload Procedure

    Driver Bulk Upload instructions Best practice is to advise your drivers to expect a pair or emails from Logmaster, as part of an overall change management program to digital logbooks. To upload a list of drivers into Logmaster using the provided ...
  8. How to Schedule a Weekly or Monthly Report in Logmaster

    Follow these steps to add a scheduled report to your employer’s email address: 1.  Sign in to Logmaster Go to  logmaster.au  and sign in using your email and password. 2.  Click on Compliance Once you’re logged in, click on the  Complian...
  9. Geotab - Connected Fleets Setup

    Create/Register an account with Geotab Once an account is created, navigate to the People/Users & Drivers side menu. Create a new user account with the authentication type set to ‘Service Account’ Save the new user account’s email and pass...
  10. LMS - Connected Fleet Setup

    Create/Register an account with LMS Once an account is created, you should be provided with a username, password. Navigate to Logmaster’s portal Navigate to Vehicles/Connected Fleet from the side menu   Click on the “Add” button, an...