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Created On: 15/11/2024
in Driver App
Have you seen an alert in Logmaster that mentions ‘Mock Location’? It relates to the settings in your device. Here’s how to check you have the settings right for Logmaster. For Android: Open Settings : Tap on the “Settings” app, usually ...
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Created On: 15/11/2024
in Driver App
If you see an alert on Logmaster that says there might be a ‘Time Tamper’ it means there is a setting in the phone causing the alert. Here’s how to make sure the settings are corrected. For Android: Open Settings : Tap on the “Settings” app,...
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Created On: 15/11/2024
in EWD Driver Training
Driver Training Create Password Accept Business Link Request Download and Login Starting a Day Starting Rest Starting Work Edit/Delete Events Compliance View End of Day Logout Device Minimums Helpful Tips Create Password Email N...
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Created On: 15/11/2024
in Portal Record Keeper Portal
When you see an alert on the Front Desk, you have three options for managing it: 1. Write a Note Use this option to add a temporary note to the front dashboard. This helps you track progress related to the alert. It’s a simple way to ensure any...
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Created On: 15/11/2024
in Portal Record Keeper Portal
1. Confirm the Breach Review the driver’s logbook in the Logmaster portal to verify the breach. Use the Breach Confirmation Tool to ensure accuracy and clarity. 2. Cross-Check with Other Data Compare the logbook information with othe...
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Created On: 15/11/2024
in Portal Record Keeper Portal
1. Open an Investigation Begin by reviewing the failed form to understand what went wrong and initiate an investigation into the issue. 2. Identify the Error Review the submitted form to pinpoint any discrepancies or mistakes that cau...
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Created On: 15/11/2024
in Portal Record Keeper Portal
Logmaster generates various alerts, some of which require immediate attention for compliance purposes, while others indicate driver behaviour or usage issues that may need to be addressed. Here’s a breakdown of how to manage these alerts: ...
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Created On: 15/11/2024
in Portal Record Keeper Portal
Guide to adding drivers to your Record Keeper Portal Begin with any Non-EWD drivers. If you have drivers who are not going to be using the EWD – add them first. They will not need to provide as much account information and will continue to hand i...
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Created On: 15/11/2024
in Portal Record Keeper Portal
Driver Bulk Upload instructions Best practice is to advise your drivers to expect a pair or emails from Logmaster, as part of an overall change management program to digital logbooks. To upload a list of drivers into Logmaster using the provided ...
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Created On: 15/11/2024
in Portal Driver Portal
Follow these steps to add a scheduled report to your employer’s email address: 1. Sign in to Logmaster Go to logmaster.au and sign in using your email and password. 2. Click on Compliance Once you’re logged in, click on the Complian...