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Last Updated: 06/06/2025
in Portal Record Keeper Portal Main Fatigue Dashboard The main screen displays a list of drivers—each identified in bold—along with the vehicle they were last driving, their last known location, and the fatigue plan they are operating under. The 'Last Event' column indicates wh...
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Last Updated: 06/06/2025
in Driver App What Happens to My Logmaster Account if I Leave My Job? Understanding How Your Logmaster Access Works If you’re a driver using Logmaster and your company has set up your account and paid for your subscription — you’re not alone. Most Logmaster user...
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Last Updated: 23/05/2025
in Driver App
Using Compliance Mode at an Inspection or Weighbridge When an enforcement officer is about to inspect your Electronic Work Diary (EWD), it's critical that you follow the correct steps to enter Compliance Mode. This protects your privacy, ensures ...
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Last Updated: 23/05/2025
in Driver App
For Authorised officers conducting a roadside inspection. After the driver hands you their Electronic Work Diary, these same instructions will be present in the Electronic Work Diary as follows. Please read the compliance instructions before e...
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Last Updated: 21/05/2025
in Portal Record Keeper Portal On the Fatigue Dashboard, you’ll find a toggle labeled Polling. This feature determines how often a driver's work and rest statistics are updated in real time. Keeping these stats current is crucial for compliance, planning, and fatigue management. ...
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Last Updated: 19/05/2025
in Driver App What is Near Real-Time Sync in Logmaster’s Electronic Work Diary? One of the standard features of Logmaster is Near Real-Time Sync. This means that when a driver logs work or rest events in the Logmaster mobile app, the data is transmitted to the s...
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Last Updated: 16/05/2025
in Driver App Why Does the Suburb in My App Look Wrong? Understanding GPS Drift in Logmaster Sometimes, drivers using the Logmaster app notice that the suburb listed isn’t exactly the one they expected. Maybe you’re pulled up in Minto and it says Ingleburn—or vi...
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Last Updated: 16/05/2025
in Driver App What to Do If You Think Your EWD Is Faulty If you ever think something’s wrong with your Electronic Work Diary (EWD)—for example, data not saving properly or the system behaving unexpectedly—you have a legal obligation to report it. Why It Matters...
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Last Updated: 03/05/2025
in Driver App Plan Ahead with Confidence: Logmaster’s New Logbook Planner for Drivers At Logmaster, we're committed to helping drivers take control of their time, avoid breaches, and make the most of every legal working hour. That’s why we’ve launched a powerful...
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Last Updated: 03/05/2025
in Driver App Why Do I Have to Rest Even After a Good Night’s Sleep? This is the most common question we get on the support line: “I got plenty of rest last night and started driving this morning, so why is it telling me I need to pull over?” The answer is...