Updated Articles

  1. What do I do once my driver breaches?

    1.  Confirm the Breach Review the driver’s logbook in the Logmaster portal to verify the breach. Use the Breach Confirmation Tool to ensure accuracy and clarity.   2.  Cross-Check with Other Data Compare the logbook information with othe...
  2. Front Desk Alerts

    When you see an alert on the Front Desk, you have three options for managing it: 1.  Write a Note Use this option to add a temporary note to the front dashboard. This helps you track progress related to the alert. It’s a simple way to ensure any...
  3. Add Driver as a Record Keeper

    To add a driver as a record keeper with the same email address, navigate to the driver list and click actions and select add new profile. This will open the create Business profile form for the driver. Fill out the fields and select the role re...
  4. Pending Driver Management

    If you have a pending driver and you require to manage the account, click actions. You can resend invite emails by clicking Resend Invite. If you wish to remove the driver from the business before they have joined, you can click Rescind Invite....
  5. Driver Portal - Forgot Password

    Note: your username and password are the same for the portal as they are for the app. If you have forgotten your passsword, go to the login page at https://logmaster.au and click the forgot password button below the login button. Enter your e...
  6. Business - Standard Portal Navigation

    1. This is the dashboard as shown above 2. Dropdown for the drivers functions where you can find the drivers list and the manaual events functions. 3. Dropdown for the vehicle funcitons where you can find the vehicle list 4. Dropdown for...
  7. Add Vehicles

    To add an vehicle, click the Add Vehicle button in the top right of the Vehicle List page. You will be presented with a form to fill as shown below. You will have to fill out the mandatory fields that aren't marked as (Optional) Once you have ...
  8. Login and Signup

      This video shows how toLogin and Signup. ...
  9. Drivers List Menu Items

    The drivers list top menu allows you to view the drivers in different statuses within your account. Linked will show a list of all real EWD users that are activitly linked this includes both Business linked and contractors Contractor will s...