New Articles

  1. Compliance

    For Authorised officers conducting a roadside inspection. After the driver hands you their Electronic Work Diary, these same instructions will be present in the Electronic Work Diary as follows. Please read the compliance instructions before e...
  2. NHVR & WA Fatigue plans

    The  Heavy Vehicle National Law  sets three work and rest options. Standard hours Basic Fatigue Management (BFM) Advanced Fatigue Management (AFM) These apply in all states except WA and NT. Logmaster Fatigue plan options in NHVR mode ...
  3. How to Set Up Guided Access on iOS for Logmaster Users

    Privacy and focus are crucial for users of Logmaster, an Electronic Work Diary for NHVR and WAHVA regulated Heavy Vehicle drivers. Guided Access helps you stay focused on a single app by temporarily restricting your device to that app. Here’s how ...
  4. Mock Location Alert

    Have you seen an alert in Logmaster that mentions ‘Mock Location’? It relates to the settings in your device. Here’s how to check you have the settings right for Logmaster.   For Android:  Open Settings : Tap on the “Settings” app, usually ...
  5. Time Tamper Fix

    If you see an alert on Logmaster that says there might be a ‘Time Tamper’ it means there is a setting in the phone causing the alert. Here’s how to make sure the settings are corrected. For Android: Open Settings : Tap on the “Settings” app,...
  6. EWD Driver Training

    Driver Training Create Password Accept Business Link Request Download and Login Starting a Day Starting Rest Starting Work Edit/Delete Events Compliance View End of Day Logout Device Minimums Helpful Tips Create Password Email N...
  7. Front Desk Alerts

    When you see an alert on the Front Desk, you have three options for managing it: 1.  Write a Note Use this option to add a temporary note to the front dashboard. This helps you track progress related to the alert. It’s a simple way to ensure any...
  8. What do I do once my driver breaches?

    1.  Confirm the Breach Review the driver’s logbook in the Logmaster portal to verify the breach. Use the Breach Confirmation Tool to ensure accuracy and clarity.   2.  Cross-Check with Other Data Compare the logbook information with othe...
  9. What do I do if my driver fails a form?

    1.  Open an Investigation Begin by reviewing the failed form to understand what went wrong and initiate an investigation into the issue.   2.  Identify the Error Review the submitted form to pinpoint any discrepancies or mistakes that cau...
  10. Handling Alerts in Logmaster: Compliance & Driver Management

    Logmaster generates various alerts, some of which require immediate attention for compliance purposes, while others indicate driver behaviour or usage issues that may need to be addressed. Here’s a breakdown of how to manage these alerts:   ...