Popular Articles

  1. Inviting and Linking Self-Paid Drivers

    In this article, you will learn how to invite and link self-paid drivers in Logmaster. The sections below will walk you through each feature under the Self-Paid tab: Inviting Self-Paid Drivers Downloading CSV Template Inviting Self-Paid ...
  2. View Event Modification Reports

    In the Business Navigation Menu , click Reports and select Event Modifications . You will be directed to the Event Modifications page. On this page, you can view the even modification listed in the table along with the following d...
  3. Why Do I Have to Rest Even After a Good Night’s Sleep?

    Why Do I Have to Rest Even After a Good Night’s Sleep? This is the most common question we get on the support line: “I got plenty of rest last night and started driving this morning, so why is it telling me I need to pull over?” The answer is...
  4. Front Desk Alerts

    When you see an alert on the Front Desk, you have three options for managing it: 1.  Write a Note Use this option to add a temporary note to the front dashboard. This helps you track progress related to the alert. It’s a simple way to ensure any...
  5. Managing Delinked Non-EWD Drivers

    In this article, you will learn how to access, view, update, and link delinked non-electronic work diary (Non-EWD) drivers. The sections below will walk you through the Delinked Non-EWD tab functionality. View Delinked Non-EWD Drivers Edit D...
  6. How Logmaster counts Work Rest Hours when changing between NHVR and WA rule sets

    Logmaster ensures drivers comply with the correct fatigue management rules based on their selected jurisdiction. When crossing borders, drivers often switch between NHVR and WA rule sets. The system considers previous rest breaks when determining ...
  7. Logmaster GPS Drift Explainer

    Why Does the Suburb in My App Look Wrong? Understanding GPS Drift in Logmaster Sometimes, drivers using the Logmaster app notice that the suburb listed isn’t exactly the one they expected. Maybe you’re pulled up in Minto and it says Ingleburn—or vi...
  8. Reset Drivers Password

    To reset the drivers password from the drivers list, select actions and reset password. You will get the above popup, click Yes, send it now! and the driver will recieve the email to reset the password. ...
  9. Managing Pending Driver Invites

    In this article, you will learn how to access and manage drivers who haven't accepted the invitation.  View Pending Drivers Edit Pending Drivers' Details Resend Invites to All Drivers Resend Driver Invites Rescind Driver Invites ...
  10. Managing Linked Business Drivers

    In this article, you will learn how to manage linked business drivers. These drivers are organized under the Linked tab. The sections below will walk you through key features under the linked business drivers: View Linked Business Drivers Ad...