Popular Articles

  1. Bulk Upload Drivers

    To bulk upload drivers, click Import EWD Driver button in the top right of the linked drivers tab of drivers list. You will be presented with the below popup. Download the CSV template to bulk upload the drivers. It will look like the below. ...
  2. Bulk Invite Contractors

    To bulk invite contractors that aren't on the system but your business is doing a driver self paid method of EWD, select the Invite Contractors button on the contactor tab in drivers list. Download the CSV Template. Add the drivers email, ba...
  3. Manage Report Scheduling

    Viewing Scheduled Reports Adding Scheduled Reports Editing Scheduled Reports Deleting Scheduled Reports Viewing Scheduled Reports In the Business Navigation Menu , click Reports and select Report Scheduling . You will ...
  4. I'm Not Sure If My Plan Is Compliant

    Plan Ahead with Confidence: Logmaster’s New Logbook Planner for Drivers At Logmaster, we're committed to helping drivers take control of their time, avoid breaches, and make the most of every legal working hour. That’s why we’ve launched a powerful...
  5. Bulk Upload Procedure

    Driver Bulk Upload instructions Best practice is to advise your drivers to expect a pair or emails from Logmaster, as part of an overall change management program to digital logbooks. To upload a list of drivers into Logmaster using the provided ...
  6. Generate Vehicles Report

    Viewing Vehicle Report Email Vehicle Report Viewing Vehicle Report In the Business Navigation Menu , click Reports and select Vehicles . You will be directed to the Vehicles Report page. In the Date Range: field...
  7. Why Do I Have to Rest Even After a Good Night’s Sleep?

    Why Do I Have to Rest Even After a Good Night’s Sleep? This is the most common question we get on the support line: “I got plenty of rest last night and started driving this morning, so why is it telling me I need to pull over?” The answer is...
  8. Mock Location Alert

    Have you seen an alert in Logmaster that mentions ‘Mock Location’? It relates to the settings in your device. Here’s how to check you have the settings right for Logmaster.   For Android:  Open Settings : Tap on the “Settings” app, usually ...
  9. SOP: Adding a Manual Event in Logmaster for Drivers

    Objective: To guide drivers on how to add a manual event, such as work or rest, in the past on their diary in Logmaster. Key Steps: Sign in to logmaster.au on a web browser (tablet or computer). Go to the compliance section and click on manu...
  10. Understanding the Polling Button on the Fatigue Dashboard

    On the Fatigue Dashboard, you’ll find a toggle labeled Polling. This feature determines how often a driver's work and rest statistics are updated in real time. Keeping these stats current is crucial for compliance, planning, and fatigue management. ...