Popular Articles

  1. Webfleet - Connected Fleet Setup

    Create/Register an account with Webfleet Once an account is created, you should be provided with a username, password and an account name Next, apply for webfleet.connect and obtain an API key Navigate to Logmaster’s portal Navigate t...
  2. How Logmaster counts Work Rest Hours when changing between NHVR and WA rule sets

    Logmaster ensures drivers comply with the correct fatigue management rules based on their selected jurisdiction. When crossing borders, drivers often switch between NHVR and WA rule sets. The system considers previous rest breaks when determining ...
  3. Geotab - Connected Fleets Setup

    Create/Register an account with Geotab Once an account is created, navigate to the People/Users & Drivers side menu. Create a new user account with the authentication type set to ‘Service Account’ Save the new user account’s email and pass...
  4. Split Rest Breaks and missed rest stops – 2 Clarifications

    1. Does Logmaster have input options for Split Rest Breaks? With reference to Section 255 of the HVNL. No. Logmaster will identify all breaches in relation to 7-hour breaks not taken. Logmaster will calculate a breach and an authorised officer...
  5. Bulk Upload Procedure

    Driver Bulk Upload instructions Best practice is to advise your drivers to expect a pair or emails from Logmaster, as part of an overall change management program to digital logbooks. To upload a list of drivers into Logmaster using the provided ...
  6. Managing Linked Business Drivers

    In this article, you will learn how to manage linked business drivers. These drivers are organized under the Linked tab. The sections below will walk you through key features under the linked business drivers: View Linked Business Drivers Ad...
  7. Reset Drivers Password

    To reset the drivers password from the drivers list, select actions and reset password. You will get the above popup, click Yes, send it now! and the driver will recieve the email to reset the password. ...
  8. Managing Non-EWD Drivers

    In this article, you will learn how to manage Non-EWD Drivers. The sections below will walk you through each feature and function: Add Non-EWD Drivers Download Non-EWD Drivers CSV Template Import Non-EWD Drivers View Non-EWD Drivers ...
  9. Logmaster GPS Drift Explainer

    Why Does the Suburb in My App Look Wrong? Understanding GPS Drift in Logmaster Sometimes, drivers using the Logmaster app notice that the suburb listed isn’t exactly the one they expected. Maybe you’re pulled up in Minto and it says Ingleburn—or vi...
  10. Front Desk Alerts

    When you see an alert on the Front Desk, you have three options for managing it: 1.  Write a Note Use this option to add a temporary note to the front dashboard. This helps you track progress related to the alert. It’s a simple way to ensure any...