Popular Articles

  1. Edit Driver Business Profile

    To edit a drivers linked business profile, select actions and click edit Edit any of the fields you require to edit for the driver and click submit. Once you click submit the driver app will resync for the driver on next login or next time ...
  2. I'm Not Sure If My Plan Is Compliant

    Plan Ahead with Confidence: Logmaster’s New Logbook Planner for Drivers At Logmaster, we're committed to helping drivers take control of their time, avoid breaches, and make the most of every legal working hour. That’s why we’ve launched a powerful...
  3. Driver Portal - Forgot Password

    Note: your username and password are the same for the portal as they are for the app. If you have forgotten your passsword, go to the login page at https://logmaster.au and click the forgot password button below the login button. Enter your e...
  4. Mock Location Alert

    Have you seen an alert in Logmaster that mentions ‘Mock Location’? It relates to the settings in your device. Here’s how to check you have the settings right for Logmaster.   For Android:  Open Settings : Tap on the “Settings” app, usually ...
  5. Breach Confirmation

  6. Pending Driver Management

    If you have a pending driver and you require to manage the account, click actions. You can resend invite emails by clicking Resend Invite. If you wish to remove the driver from the business before they have joined, you can click Rescind Invite....
  7. Managing Non-EWD Drivers

    In this article, you will learn how to manage Non-EWD Drivers. The sections below will walk you through each feature and function: Add Non-EWD Drivers Download Non-EWD Drivers CSV Template Import Non-EWD Drivers View Non-EWD Drivers ...
  8. Logmaster EWD Fault Reporting Guide

    What to Do If You Think Your EWD Is Faulty If you ever think something’s wrong with your Electronic Work Diary (EWD)—for example, data not saving properly or the system behaving unexpectedly—you have a legal obligation to report it. Why It Matters...
  9. Bulk Invite Contractors

    To bulk invite contractors that aren't on the system but your business is doing a driver self paid method of EWD, select the Invite Contractors button on the contactor tab in drivers list. Download the CSV Template. Add the drivers email, ba...
  10. How Logmaster counts Work Rest Hours when changing between NHVR and WA rule sets

    Logmaster ensures drivers comply with the correct fatigue management rules based on their selected jurisdiction. When crossing borders, drivers often switch between NHVR and WA rule sets. The system considers previous rest breaks when determining ...