Popular Articles

  1. Mock Location Alert

    Have you seen an alert in Logmaster that mentions ‘Mock Location’? It relates to the settings in your device. Here’s how to check you have the settings right for Logmaster.   For Android:  Open Settings : Tap on the “Settings” app, usually ...
  2. Front Desk Alerts

    When you see an alert on the Front Desk, you have three options for managing it: 1.  Write a Note Use this option to add a temporary note to the front dashboard. This helps you track progress related to the alert. It’s a simple way to ensure any...
  3. Edit Driver Business Profile

    To edit a drivers linked business profile, select actions and click edit Edit any of the fields you require to edit for the driver and click submit. Once you click submit the driver app will resync for the driver on next login or next time ...
  4. Logmaster GPS Drift Explainer

    Why Does the Suburb in My App Look Wrong? Understanding GPS Drift in Logmaster Sometimes, drivers using the Logmaster app notice that the suburb listed isn’t exactly the one they expected. Maybe you’re pulled up in Minto and it says Ingleburn—or vi...
  5. Managing Non-EWD Drivers

    In this article, you will learn how to manage Non-EWD Drivers. The sections below will walk you through each feature and function: Add Non-EWD Drivers Download Non-EWD Drivers CSV Template Import Non-EWD Drivers View Non-EWD Drivers ...
  6. I'm Not Sure If My Plan Is Compliant

    Plan Ahead with Confidence: Logmaster’s New Logbook Planner for Drivers At Logmaster, we're committed to helping drivers take control of their time, avoid breaches, and make the most of every legal working hour. That’s why we’ve launched a powerful...
  7. Logmaster EWD Fault Reporting Guide

    What to Do If You Think Your EWD Is Faulty If you ever think something’s wrong with your Electronic Work Diary (EWD)—for example, data not saving properly or the system behaving unexpectedly—you have a legal obligation to report it. Why It Matters...
  8. Driver Portal - Forgot Password

    Note: your username and password are the same for the portal as they are for the app. If you have forgotten your passsword, go to the login page at https://logmaster.au and click the forgot password button below the login button. Enter your e...
  9. Near Real-Time Sync in Logmaster

    What is Near Real-Time Sync in Logmaster’s Electronic Work Diary? One of the standard features of Logmaster is Near Real-Time Sync. This means that when a driver logs work or rest events in the Logmaster mobile app, the data is transmitted to the s...
  10. Breach Confirmation