Updated Articles

  1. NHVR & WA Fatigue plans

    The  Heavy Vehicle National Law  sets three work and rest options. Standard hours Basic Fatigue Management (BFM) Advanced Fatigue Management (AFM) These apply in all states except WA and NT. Logmaster Fatigue plan options in NHVR mode ...
  2. Bulk Upload Procedure

    Driver Bulk Upload instructions Best practice is to advise your drivers to expect a pair or emails from Logmaster, as part of an overall change management program to digital logbooks. To upload a list of drivers into Logmaster using the provided ...
  3. Maximizing Your Logmaster Subscription: Managing Seats, Drivers, Vehicles, and Billing

    At Logmaster, our per-seat subscription model is designed to provide flexibility for managing either drivers or vehicles, depending on the type of subscription you choose. This guide will help you understand how seat allocation, linked and delinke...
  4. SOP: Adding a Manual Event in Logmaster for Drivers

    Objective: To guide drivers on how to add a manual event, such as work or rest, in the past on their diary in Logmaster. Key Steps: Sign in to logmaster.au on a web browser (tablet or computer). Go to the compliance section and click on manu...
  5. Managing Driver Pending Vehicles

    In this article, you will learn how to manage driver-pending vehicles. The sections below will walk you through each basic feature and function under the Driver Pending Vehicles tab: View Driver Pending Vehicles Edit Driver Pending Vehicles ...
  6. Adding Contractors and Non EWD drivers

    Guide to adding drivers to your Record Keeper Portal Begin with any Non-EWD drivers. If you have drivers who are not going to be using the EWD – add them first. They will not need to provide as much account information and will continue to hand i...
  7. Handling Alerts in Logmaster: Compliance & Driver Management

    Logmaster generates various alerts, some of which require immediate attention for compliance purposes, while others indicate driver behaviour or usage issues that may need to be addressed. Here’s a breakdown of how to manage these alerts:   ...
  8. Managing Disabled Vehicles

    In this article, you will learn how to manage disabled vehicles. The sections below will walk you through how to navigate and perform basic functions under the Disabled Vehicles tab: View Disabled Vehicles Edit Disabled Vehicles Re-enable...
  9. Time Tamper Fix

    If you see an alert on Logmaster that says there might be a ‘Time Tamper’ it means there is a setting in the phone causing the alert. Here’s how to make sure the settings are corrected. For Android: Open Settings : Tap on the “Settings” app,...
  10. Managing Non-EWD Drivers

    In this article, you will learn how to manage Non-EWD Drivers. The sections below will walk you through each feature and function: Add Non-EWD Drivers Download Non-EWD Drivers CSV Template Import Non-EWD Drivers View Non-EWD Drivers ...