Updated Articles

  1. Accessing Delinked Drivers

    In this article, you will learn how to access the Delinked tab and view and relink drivers. Viewing Delinked Drivers Relink Drivers Viewing Delinked Drivers This section will walk you through how to access delinked drivers and view the...
  2. Connected Fleets

  3. Mock Location Alert

    Have you seen an alert in Logmaster that mentions ‘Mock Location’? It relates to the settings in your device. Here’s how to check you have the settings right for Logmaster.   For Android:  Open Settings : Tap on the “Settings” app, usually ...
  4. Time Tamper Fix

    If you see an alert on Logmaster that says there might be a ‘Time Tamper’ it means there is a setting in the phone causing the alert. Here’s how to make sure the settings are corrected. For Android: Open Settings : Tap on the “Settings” app,...
  5. How to Set Up Guided Access on iOS for Logmaster Users

    Privacy and focus are crucial for users of Logmaster, an Electronic Work Diary for NHVR and WAHVA regulated Heavy Vehicle drivers. Guided Access helps you stay focused on a single app by temporarily restricting your device to that app. Here’s how ...
  6. NHVR & WA Fatigue plans

    The  Heavy Vehicle National Law  sets three work and rest options. Standard hours Basic Fatigue Management (BFM) Advanced Fatigue Management (AFM) These apply in all states except WA and NT. Logmaster Fatigue plan options in NHVR mode ...
  7. Bulk Upload Procedure

    Driver Bulk Upload instructions Best practice is to advise your drivers to expect a pair or emails from Logmaster, as part of an overall change management program to digital logbooks. To upload a list of drivers into Logmaster using the provided ...
  8. Adding Contractors and Non EWD drivers

    Guide to adding drivers to your Record Keeper Portal Begin with any Non-EWD drivers. If you have drivers who are not going to be using the EWD – add them first. They will not need to provide as much account information and will continue to hand i...
  9. Handling Alerts in Logmaster: Compliance & Driver Management

    Logmaster generates various alerts, some of which require immediate attention for compliance purposes, while others indicate driver behaviour or usage issues that may need to be addressed. Here’s a breakdown of how to manage these alerts:   ...
  10. Managing Pending Self-Paid Drivers

    In this article, you will learn how to manage pending self-paid drivers. The sections below will walk you through each process; from viewing the list of pending self-paid drivers, resending invitations, to rescinding invitations. Pending Self-P...