Updated Articles

  1. Front Desk Alerts

    When you see an alert on the Front Desk, you have three options for managing it: 1.  Write a Note Use this option to add a temporary note to the front dashboard. This helps you track progress related to the alert. It’s a simple way to ensure any...
  2. EWD Driver Training

    Driver Training Create Password Accept Business Link Request Download and Login Starting a Day Starting Rest Starting Work Edit/Delete Events Compliance View End of Day Logout Device Minimums Helpful Tips Create Password Email N...
  3. Time Tamper Fix

    If you see an alert on Logmaster that says there might be a ‘Time Tamper’ it means there is a setting in the phone causing the alert. Here’s how to make sure the settings are corrected. For Android: Open Settings : Tap on the “Settings” app,...
  4. Mock Location Alert

    Have you seen an alert in Logmaster that mentions ‘Mock Location’? It relates to the settings in your device. Here’s how to check you have the settings right for Logmaster.   For Android:  Open Settings : Tap on the “Settings” app, usually ...
  5. How to Set Up Guided Access on iOS for Logmaster Users

    Privacy and focus are crucial for users of Logmaster, an Electronic Work Diary for NHVR and WAHVA regulated Heavy Vehicle drivers. Guided Access helps you stay focused on a single app by temporarily restricting your device to that app. Here’s how ...
  6. NHVR & WA Fatigue plans

    The  Heavy Vehicle National Law  sets three work and rest options. Standard hours Basic Fatigue Management (BFM) Advanced Fatigue Management (AFM) These apply in all states except WA and NT. Logmaster Fatigue plan options in NHVR mode ...
  7. Maximizing Your Logmaster Subscription: Managing Seats, Drivers, Vehicles, and Billing

    At Logmaster, our per-seat subscription model is designed to provide flexibility for managing either drivers or vehicles, depending on the type of subscription you choose. This guide will help you understand how seat allocation, linked and delinke...
  8. SOP: Adding a Manual Event in Logmaster for Drivers

    Objective: To guide drivers on how to add a manual event, such as work or rest, in the past on their diary in Logmaster. Key Steps: Sign in to logmaster.au on a web browser (tablet or computer). Go to the compliance section and click on manu...
  9. Managing Pending Driver Invites

    In this article, you will learn how to access and manage drivers who haven't accepted the invitation.  View Pending Drivers Edit Pending Drivers' Details Resend Invites to All Drivers Resend Driver Invites Rescind Driver Invites ...
  10. Accessing Delinked Drivers

    In this article, you will learn how to access the Delinked tab and view and relink drivers. Viewing Delinked Drivers Relink Drivers Viewing Delinked Drivers This section will walk you through how to access delinked drivers and view the...