Popular Articles

  1. If you did not press the button in time on your Electronic Logbook - how to make an entry now that was due earlier

    Two common scenarios are where a driver has arrived to a rest location and forgotten to press rest, or where a stop became rest while the driver was away from their phone or tablet.   In the situation where a driver discovers Logmaster ...
  2. Driver Business Management

      This video shows how to manage businesses through the application. ...
  3. Training Status

    The drivers training status is shown in the drivers list. You will see either a green, amber or red light to indicate where the driver is up too. Green = Completed Amber = Not completed, not mandatory Red = Not completed, mandatory All drivers ...
  4. Geotab - Connected Fleets Setup

    Create/Register an account with Geotab Once an account is created, navigate to the People/Users & Drivers side menu. Create a new user account with the authentication type set to ‘Service Account’ Save the new user account’s email and pass...
  5. Breach Confirmation Tool

    Breach Confirmation Tool Initial Breach Driver Stewart Demo would have seen several warnings in the app before locking in a breach. If he has spoken to the record keeper and together established that a manual entry of a rest would repair s...
  6. Understanding Your 24-Hour Counting Point

    When you take a  major rest break , your 24-hour counting period begins at the moment you begin work again. This means that the clock starts ticking from the time you finish your  7-hour continuous rest break  (or longer, if you take more time). ...
  7. Delink Driver

    To Delink a driver that no longer works for your business, select Actions then delink. You will recieve a confirmation request as show below If you click ok, the driver will be moved from the linked tab to the delinked tab. You will still be...
  8. View Compliance Reports

    Viewing the National Heavy Vehicle Regulator Compliance Report Viewing the Western Australian Heavy Vehicle Accreditation Report Viewing Driver Compliance Report Viewing the National Heavy Vehicle Regulator Compliance Report In the...
  9. Handling Alerts in Logmaster: Compliance & Driver Management

    Logmaster generates various alerts, some of which require immediate attention for compliance purposes, while others indicate driver behaviour or usage issues that may need to be addressed. Here’s a breakdown of how to manage these alerts:   ...
  10. Time Tamper Fix

    If you see an alert on Logmaster that says there might be a ‘Time Tamper’ it means there is a setting in the phone causing the alert. Here’s how to make sure the settings are corrected. For Android: Open Settings : Tap on the “Settings” app,...