Popular Articles

  1. Edit Driver Business Profile

    To edit a drivers linked business profile, select actions and click edit Edit any of the fields you require to edit for the driver and click submit. Once you click submit the driver app will resync for the driver on next login or next time ...
  2. Add Driver as a Record Keeper

    To add a driver as a record keeper with the same email address, navigate to the driver list and click actions and select add new profile. This will open the create Business profile form for the driver. Fill out the fields and select the role re...
  3. Forgot Password

    If you have forgotten your passsword, go to the login page at https://logmaster.au and click the forgot password button below the login button. Enter your email in the email field and click submit. You will receive an email, example belo...
  4. Training Status

    The drivers training status is shown in the drivers list. You will see either a green, amber or red light to indicate where the driver is up too. Green = Completed Amber = Not completed, not mandatory Red = Not completed, mandatory All drivers ...
  5. Compliance

    For Authorised officers conducting a roadside inspection. After the driver hands you their Electronic Work Diary, these same instructions will be present in the Electronic Work Diary as follows. Please read the compliance instructions before e...
  6. Delink Driver

    To Delink a driver that no longer works for your business, select Actions then delink. You will recieve a confirmation request as show below If you click ok, the driver will be moved from the linked tab to the delinked tab. You will still be...
  7. How to Set Up Guided Access on iOS for Logmaster Users

    Privacy and focus are crucial for users of Logmaster, an Electronic Work Diary for NHVR and WAHVA regulated Heavy Vehicle drivers. Guided Access helps you stay focused on a single app by temporarily restricting your device to that app. Here’s how ...
  8. Pending Driver Management

    If you have a pending driver and you require to manage the account, click actions. You can resend invite emails by clicking Resend Invite. If you wish to remove the driver from the business before they have joined, you can click Rescind Invite....
  9. Linking a Contractor

    To link an existing driver as a contractor, select the contractor menu item within the drivers list. Click link a contractor on the right hand side of the page. Type in the email address of the driver you wish to link as a driver. Click Sel...
  10. Bulk Upload Drivers

    To bulk upload drivers, click Import EWD Driver button in the top right of the linked drivers tab of drivers list. You will be presented with the below popup. Download the CSV template to bulk upload the drivers. It will look like the below. ...