Popular Articles

  1. How to Set Up Guided Access on iOS for Logmaster Users

    Privacy and focus are crucial for users of Logmaster, an Electronic Work Diary for NHVR and WAHVA regulated Heavy Vehicle drivers. Guided Access helps you stay focused on a single app by temporarily restricting your device to that app. Here’s how ...
  2. Reset Drivers Password

    To reset the drivers password from the drivers list, select actions and reset password. You will get the above popup, click Yes, send it now! and the driver will recieve the email to reset the password. ...
  3. Compliance

    For Authorised officers conducting a roadside inspection. After the driver hands you their Electronic Work Diary, these same instructions will be present in the Electronic Work Diary as follows. Please read the compliance instructions before e...
  4. Bulk Invite Contractors

    To bulk invite contractors that aren't on the system but your business is doing a driver self paid method of EWD, select the Invite Contractors button on the contactor tab in drivers list. Download the CSV Template. Add the drivers email, ba...
  5. Webfleet - Connected Fleet Setup

    Create/Register an account with Webfleet Once an account is created, you should be provided with a username, password and an account name Next, apply for webfleet.connect and obtain an API key Navigate to Logmaster’s portal Navigate to ...
  6. Geotab - Connected Fleets Setup

    Create/Register an account with Geotab Once an account is created, navigate to the People/Users & Drivers side menu. Create a new user account with the authentication type set to ‘Service Account’ Save the new user account’s email and pass...
  7. Handling Alerts in Logmaster: Compliance & Driver Management

    Logmaster generates various alerts, some of which require immediate attention for compliance purposes, while others indicate driver behaviour or usage issues that may need to be addressed. Here’s a breakdown of how to manage these alerts:   ...
  8. Time Tamper Fix

    If you see an alert on Logmaster that says there might be a ‘Time Tamper’ it means there is a setting in the phone causing the alert. Here’s how to make sure the settings are corrected. For Android: Open Settings : Tap on the “Settings” app,...
  9. Mock Location Alert

    Have you seen an alert in Logmaster that mentions ‘Mock Location’? It relates to the settings in your device. Here’s how to check you have the settings right for Logmaster.   For Android:  Open Settings : Tap on the “Settings” app, usually ...
  10. LMS - Connected Fleet Setup

    Create/Register an account with LMS Once an account is created, you should be provided with a username, password. Navigate to Logmaster’s portal Navigate to Vehicles/Connected Fleet from the side menu   Click on the “Add” button, and ...