Popular Articles

  1. Delink Driver

    To Delink a driver that no longer works for your business, select Actions then delink. You will recieve a confirmation request as show below If you click ok, the driver will be moved from the linked tab to the delinked tab. You will still be...
  2. Time Tamper Fix

    If you see an alert on Logmaster that says there might be a ‘Time Tamper’ it means there is a setting in the phone causing the alert. Here’s how to make sure the settings are corrected. For Android: Open Settings : Tap on the “Settings” app,...
  3. Handling Alerts in Logmaster: Compliance & Driver Management

    Logmaster generates various alerts, some of which require immediate attention for compliance purposes, while others indicate driver behaviour or usage issues that may need to be addressed. Here’s a breakdown of how to manage these alerts:   ...
  4. Understanding Your 24-Hour Counting Point

    When you take a  major rest break , your 24-hour counting period begins at the moment you begin work again. This means that the clock starts ticking from the time you finish your  7-hour continuous rest break  (or longer, if you take more time). ...
  5. Breach Confirmation

  6. Maximizing Your Logmaster Subscription: Managing Seats, Drivers, Vehicles, and Billing

    At Logmaster, our per-seat subscription model is designed to provide flexibility for managing either drivers or vehicles, depending on the type of subscription you choose. This guide will help you understand how seat allocation, linked and delinke...
  7. Pending Driver Management

    If you have a pending driver and you require to manage the account, click actions. You can resend invite emails by clicking Resend Invite. If you wish to remove the driver from the business before they have joined, you can click Rescind Invite....
  8. What do I do once my driver breaches?

    1.  Confirm the Breach Review the driver’s logbook in the Logmaster portal to verify the breach. Use the Breach Confirmation Tool to ensure accuracy and clarity.   2.  Cross-Check with Other Data Compare the logbook information with othe...
  9. Adding Contractors and Non EWD drivers

    Guide to adding drivers to your Record Keeper Portal Begin with any Non-EWD drivers. If you have drivers who are not going to be using the EWD – add them first. They will not need to provide as much account information and will continue to hand i...
  10. Linking a Contractor

    To link an existing driver as a contractor, select the contractor menu item within the drivers list. Click link a contractor on the right hand side of the page. Type in the email address of the driver you wish to link as a driver. Click Sel...