Popular Articles

  1. Edit Driver Business Profile

    To edit a drivers linked business profile, select actions and click edit Edit any of the fields you require to edit for the driver and click submit. Once you click submit the driver app will resync for the driver on next login or next time ...
  2. Geotab - Connected Fleets Setup

    Create/Register an account with Geotab Once an account is created, navigate to the People/Users & Drivers side menu. Create a new user account with the authentication type set to ‘Service Account’ Save the new user account’s email and pass...
  3. Mix - Connected Fleet Setup

    Create/Register an account with Mix Telematics -  https://au.mixtelematics.com Once an account is created, you should have a username, and a password. Request a ClientId and a Client Secret to allow integration with Logmaster Navigat...
  4. What do I do once my driver breaches?

    1.  Confirm the Breach Review the driver’s logbook in the Logmaster portal to verify the breach. Use the Breach Confirmation Tool to ensure accuracy and clarity.   2.  Cross-Check with Other Data Compare the logbook information with othe...
  5. Time Tamper Fix

    If you see an alert on Logmaster that says there might be a ‘Time Tamper’ it means there is a setting in the phone causing the alert. Here’s how to make sure the settings are corrected. For Android: Open Settings : Tap on the “Settings” app,...
  6. Breach Reports

    Generate Breach Summary Report View Breach Report List View Breach Report Information Create Breach Note Email Driver Breach Report Generate Breach Summary Report In the Business Navigation Menu , click Reports and select...
  7. Pending Driver Management

    If you have a pending driver and you require to manage the account, click actions. You can resend invite emails by clicking Resend Invite. If you wish to remove the driver from the business before they have joined, you can click Rescind Invite....
  8. Adding Contractors and Non EWD drivers

    Guide to adding drivers to your Record Keeper Portal Begin with any Non-EWD drivers. If you have drivers who are not going to be using the EWD – add them first. They will not need to provide as much account information and will continue to hand i...
  9. Maximizing Your Logmaster Subscription: Managing Seats, Drivers, Vehicles, and Billing

    At Logmaster, our per-seat subscription model is designed to provide flexibility for managing either drivers or vehicles, depending on the type of subscription you choose. This guide will help you understand how seat allocation, linked and delinke...
  10. If you did not press the button in time on your Electronic Logbook - how to make an entry now that was due earlier

    Two common scenarios are where a driver has arrived to a rest location and forgotten to press rest, or where a stop became rest while the driver was away from their phone or tablet.   In the situation where a driver discovers Logmaster ...