Popular Articles

  1. Understanding the Polling Button on the Fatigue Dashboard

    On the Fatigue Dashboard, you’ll find a toggle labeled Polling. This feature determines how often a driver's work and rest statistics are updated in real time. Keeping these stats current is crucial for compliance, planning, and fatigue management. ...
  2. Managing Vehicles By Site (All Sites)

    In this article, you will learn how to manage vehicles under the All Sites tab. The All Sites tab categorizes vehicles by location for ease of access. The sections below will walk you through each feature: View Vehicles - All Sites Edit Vehicl...
  3. Business - Standard Portal Navigation

    1. This is the dashboard as shown above 2. Dropdown for the drivers functions where you can find the drivers list and the manaual events functions. 3. Dropdown for the vehicle funcitons where you can find the vehicle list 4. Dropdown for...
  4. Mix - Connected Fleet Setup

    Create/Register an account with Mix Telematics -  https://au.mixtelematics.com Once an account is created, you should have a username, and a password. Request a ClientId and a Client Secret to allow integration with Logmaster Navigat...
  5. Why Do I Have to Rest Even After a Good Night’s Sleep?

    Why Do I Have to Rest Even After a Good Night’s Sleep? This is the most common question we get on the support line: “I got plenty of rest last night and started driving this morning, so why is it telling me I need to pull over?” The answer is...
  6. Adding Contractors and Non EWD drivers

    Guide to adding drivers to your Record Keeper Portal Begin with any Non-EWD drivers. If you have drivers who are not going to be using the EWD – add them first. They will not need to provide as much account information and will continue to hand i...
  7. What Happens to My Logmaster Account if I Leave My Job?

    What Happens to My Logmaster Account if I Leave My Job? Understanding How Your Logmaster Access Works If you’re a driver using Logmaster and your company has set up your account and paid for your subscription — you’re not alone. Most Logmaster user...
  8. Bulk Upload Drivers

    To bulk upload drivers, click Import EWD Driver button in the top right of the linked drivers tab of drivers list. You will be presented with the below popup. Download the CSV template to bulk upload the drivers. It will look like the below. ...
  9. Schedule Reports

    This video shows how to create a scheduled report. ...
  10. Front Desk Alerts

    When you see an alert on the Front Desk, you have three options for managing it: 1.  Write a Note Use this option to add a temporary note to the front dashboard. This helps you track progress related to the alert. It’s a simple way to ensure any...