Popular Articles

  1. Delink Driver

    To Delink a driver that no longer works for your business, select Actions then delink. You will recieve a confirmation request as show below If you click ok, the driver will be moved from the linked tab to the delinked tab. You will still be...
  2. Understanding the Polling Button on the Fatigue Dashboard

    On the Fatigue Dashboard, you’ll find a toggle labeled Polling. This feature determines how often a driver's work and rest statistics are updated in real time. Keeping these stats current is crucial for compliance, planning, and fatigue management. ...
  3. Bulk Upload Procedure

    Driver Bulk Upload instructions Best practice is to advise your drivers to expect a pair or emails from Logmaster, as part of an overall change management program to digital logbooks. To upload a list of drivers into Logmaster using the provided ...
  4. Managing Vehicles By Site (All Sites)

    In this article, you will learn how to manage vehicles under the All Sites tab. The All Sites tab categorizes vehicles by location for ease of access. The sections below will walk you through each feature: View Vehicles - All Sites Edit Vehicl...
  5. Breach Reports

    Generate Breach Summary Report View Breach Report List View Breach Report Information Create Breach Note Email Driver Breach Report Generate Breach Summary Report In the Business Navigation Menu , click Reports and select...
  6. Mix - Connected Fleet Setup

    Create/Register an account with Mix Telematics -  https://au.mixtelematics.com Once an account is created, you should have a username, and a password. Request a ClientId and a Client Secret to allow integration with Logmaster Navigat...
  7. Adding Contractors and Non EWD drivers

    Guide to adding drivers to your Record Keeper Portal Begin with any Non-EWD drivers. If you have drivers who are not going to be using the EWD – add them first. They will not need to provide as much account information and will continue to hand i...
  8. Business - Standard Portal Navigation

    1. This is the dashboard as shown above 2. Dropdown for the drivers functions where you can find the drivers list and the manaual events functions. 3. Dropdown for the vehicle funcitons where you can find the vehicle list 4. Dropdown for...
  9. Why Do I Have to Rest Even After a Good Night’s Sleep?

    Why Do I Have to Rest Even After a Good Night’s Sleep? This is the most common question we get on the support line: “I got plenty of rest last night and started driving this morning, so why is it telling me I need to pull over?” The answer is...
  10. Schedule Reports

    This video shows how to create a scheduled report. ...