Popular Articles

  1. Breach Confirmation Tool

    Breach Confirmation Tool Initial Breach Driver Stewart Demo would have seen several warnings in the app before locking in a breach. If he has spoken to the record keeper and together established that a manual entry of a rest would repair s...
  2. Bulk Upload Drivers

    To bulk upload drivers, click Import EWD Driver button in the top right of the linked drivers tab of drivers list. You will be presented with the below popup. Download the CSV template to bulk upload the drivers. It will look like the below. ...
  3. Mock Location Alert

    Have you seen an alert in Logmaster that mentions ‘Mock Location’? It relates to the settings in your device. Here’s how to check you have the settings right for Logmaster.   For Android:  Open Settings : Tap on the “Settings” app, usually ...
  4. If you did not press the button in time on your Electronic Logbook - how to make an entry now that was due earlier

    Two common scenarios are where a driver has arrived to a rest location and forgotten to press rest, or where a stop became rest while the driver was away from their phone or tablet.   In the situation where a driver discovers Logmaster ...
  5. Bulk Invite Contractors

    To bulk invite contractors that aren't on the system but your business is doing a driver self paid method of EWD, select the Invite Contractors button on the contactor tab in drivers list. Download the CSV Template. Add the drivers email, ba...
  6. View Event Modification Reports

    In the Business Navigation Menu , click Reports and select Event Modifications . You will be directed to the Event Modifications page. On this page, you can view the even modification listed in the table along with the following d...
  7. Why Do I Have to Rest Even After a Good Night’s Sleep?

    Why Do I Have to Rest Even After a Good Night’s Sleep? This is the most common question we get on the support line: “I got plenty of rest last night and started driving this morning, so why is it telling me I need to pull over?” The answer is...
  8. SOP: Adding a Manual Event in Logmaster for Drivers

    Objective: To guide drivers on how to add a manual event, such as work or rest, in the past on their diary in Logmaster. Key Steps: Sign in to logmaster.au on a web browser (tablet or computer). Go to the compliance section and click on manu...
  9. Understanding the Polling Button on the Fatigue Dashboard

    On the Fatigue Dashboard, you’ll find a toggle labeled Polling. This feature determines how often a driver's work and rest statistics are updated in real time. Keeping these stats current is crucial for compliance, planning, and fatigue management. ...
  10. Managing Active Vehicles

    In this article, you will learn how to manage your Logmaster's active vehicles. The sections below will walk you through each feature and function. Click on the appropriate links to jump into the desired topic: Add Vehicles View Active Vehic...