Popular Articles

  1. Mix - Connected Fleet Setup

    Create/Register an account with Mix Telematics -  https://au.mixtelematics.com Once an account is created, you should have a username, and a password. Request a ClientId and a Client Secret to allow integration with Logmaster Navigat...
  2. What do I do once my driver breaches?

    1.  Confirm the Breach Review the driver’s logbook in the Logmaster portal to verify the breach. Use the Breach Confirmation Tool to ensure accuracy and clarity.   2.  Cross-Check with Other Data Compare the logbook information with othe...
  3. Schedule Reports

    This video shows how to create a scheduled report. ...
  4. Driver Portal - Forgot Password

    Note: your username and password are the same for the portal as they are for the app. If you have forgotten your passsword, go to the login page at https://logmaster.au and click the forgot password button below the login button. Enter your e...
  5. Edit Driver Business Profile

    To edit a drivers linked business profile, select actions and click edit Edit any of the fields you require to edit for the driver and click submit. Once you click submit the driver app will resync for the driver on next login or next time ...
  6. Managing Vehicles By Site (All Sites)

    In this article, you will learn how to manage vehicles under the All Sites tab. The All Sites tab categorizes vehicles by location for ease of access. The sections below will walk you through each feature: View Vehicles - All Sites Edit Vehicl...
  7. Bulk Upload Procedure

    Driver Bulk Upload instructions Best practice is to advise your drivers to expect a pair or emails from Logmaster, as part of an overall change management program to digital logbooks. To upload a list of drivers into Logmaster using the provided ...
  8. Understanding the Polling Button on the Fatigue Dashboard

    On the Fatigue Dashboard, you’ll find a toggle labeled Polling. This feature determines how often a driver's work and rest statistics are updated in real time. Keeping these stats current is crucial for compliance, planning, and fatigue management. ...
  9. Pending Driver Management

    If you have a pending driver and you require to manage the account, click actions. You can resend invite emails by clicking Resend Invite. If you wish to remove the driver from the business before they have joined, you can click Rescind Invite....
  10. Why Do I Have to Rest Even After a Good Night’s Sleep?

    Why Do I Have to Rest Even After a Good Night’s Sleep? This is the most common question we get on the support line: “I got plenty of rest last night and started driving this morning, so why is it telling me I need to pull over?” The answer is...